.help-hero{background:var(--bg-muted);border-bottom:1px solid var(--line-1);padding:80px 0 56px}.help-hero .eyebrow{color:var(--terra-500);text-transform:uppercase;letter-spacing:.14em;text-align:center;margin-bottom:14px;font-size:12px;font-weight:600}.help-hero h1{font-family:var(--font-display);letter-spacing:-.03em;letter-spacing:-.02em;color:var(--ink);text-align:center;max-width:14ch;margin:0 auto 18px;font-size:64px;font-weight:800;line-height:.98}.help-hero h1 .arr{color:var(--terra-500)}.help-hero .lede{color:var(--fg-2);text-align:center;max-width:56ch;margin:0 auto 28px;font-size:18px;line-height:1.55}.help-search{border:1px solid var(--line-1);border-top:1px solid var(--line-brass);box-shadow:var(--shadow-sm);background:#fff;border-radius:6px;align-items:center;gap:12px;max-width:640px;margin:0 auto;padding:4px 4px 4px 18px;display:flex}.help-search input{color:var(--ink);background:0 0;border:0;outline:none;flex:1;padding:14px 0;font-family:inherit;font-size:16px}.help-search .go{background:var(--terra-600);color:#fff;cursor:pointer;border:0;border-radius:4px;padding:12px 18px;font-family:inherit;font-size:14px;font-weight:600}.help-search .go-clear{color:var(--fg-3);cursor:pointer;background:0 0;border:0;padding:12px 10px;font-family:inherit;font-size:13px}.help-search .go-clear:hover{color:var(--fg-1)}.help-search-suggest{color:var(--fg-3);text-align:center;margin-top:14px;font-size:12px}.help-search-suggest a{color:var(--fg-2);text-underline-offset:3px;text-decoration:underline;-webkit-text-decoration-color:var(--line-2);text-decoration-color:var(--line-2);margin-right:14px}.help-grid{grid-template-columns:240px minmax(0,1fr);align-items:start;gap:56px;padding:64px 0;display:grid}.help-toc{position:sticky;top:80px}.help-toc h4{font-family:var(--font-mono);color:var(--fg-3);text-transform:uppercase;letter-spacing:.1em;margin:0 0 12px;font-size:10px;font-weight:600}.help-toc a{color:var(--fg-2);transition:all .12s var(--ease-out);border-left:2px solid #0000;margin-left:-12px;padding:7px 0 7px 12px;font-size:13px;display:block}.help-toc a.active{color:var(--terra-500);border-left-color:var(--terra-500);font-weight:600}.help-toc a:hover{color:var(--fg-1);text-decoration:none}.help-body{max-width:720px}.help-body section{border-bottom:1px solid var(--line-1);margin-bottom:56px;padding-bottom:56px}.help-body section:last-child{border-bottom:0}.help-body h2{font-family:var(--font-sans);letter-spacing:-.01em;margin:0 0 12px;font-size:30px;font-weight:600;line-height:1.15}.help-body .section-lede{color:var(--fg-2);text-align:left;max-width:60ch;margin:0 0 24px;font-size:16px;line-height:1.6}.answer{border:1px solid var(--line-1);border-top:1px solid var(--line-brass);background:#fff;border-radius:6px;margin-bottom:16px;padding:28px 32px}.answer h3{font-family:var(--font-sans);letter-spacing:-.01em;margin:0 0 10px;font-size:19px;font-weight:600}.answer p{color:var(--fg-2);margin:0 0 12px;font-size:14.5px;line-height:1.65}.answer p strong{color:var(--fg-1);font-weight:500}.answer ul,.answer ol{color:var(--fg-2);margin:8px 0 12px;padding-left:22px;font-size:14.5px;line-height:1.7}.answer ul{list-style:outside}.answer ol{list-style:decimal}.answer li{margin-bottom:6px}.answer li:last-child{margin-bottom:0}.answer ul strong,.answer ol strong{color:var(--fg-1);font-weight:500}.answer .callout{background:var(--brass-50);border-left:3px solid var(--brass-400);color:var(--brass-600);border-radius:4px;gap:12px;margin:12px 0 4px;padding:14px 16px;font-size:13px;display:flex}.answer .callout strong{color:var(--brass-600);font-weight:600}.refund-line{background:var(--bg-muted);border-radius:6px;gap:16px;margin-top:14px;padding:16px 18px;display:flex}.refund-line .step{flex:1}.refund-line .step .lbl{font-family:var(--font-mono);color:var(--fg-3);text-transform:uppercase;letter-spacing:.08em;font-size:10px;font-weight:600}.refund-line .step .val{margin-top:4px;font-size:14px;font-weight:500}.refund-line .arr{color:var(--fg-3);align-self:center}.faq-list .item{border-bottom:1px solid var(--line-1);padding:18px 26px}.faq-list .item:last-child{border-bottom:0}.faq-list .item .q{cursor:pointer;justify-content:space-between;align-items:baseline;gap:24px;font-size:15px;font-weight:600;line-height:1.45;display:flex}.faq-list .item .q:after{content:"+";color:var(--terra-500);font-size:18px;font-weight:400}.faq-list .item.open .q:after{content:"−"}.faq-list .item .a{color:var(--fg-2);max-width:60ch;margin-top:10px;font-size:14px;line-height:1.6;display:none}.faq-list .item.open .a{display:block}.contact-card{border:1px solid var(--line-1);border-top:1px solid var(--line-brass);background:#fff;border-radius:6px;margin-top:28px;padding:22px}.contact-card h4{font-family:var(--font-sans);margin:0 0 10px;font-size:16px;font-weight:600}.contact-card p{color:var(--fg-2);margin:0 0 16px;font-size:13px;line-height:1.5}.contact-card .method{border-bottom:1px solid var(--line-1);gap:12px;padding:12px 0;display:flex}.contact-card .method:last-of-type{border-bottom:0}.contact-card .method .ico{background:var(--terra-50);width:32px;height:32px;color:var(--terra-500);border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;font-weight:600;display:flex}.contact-card .method .info .lbl{font-size:13px;font-weight:500}.contact-card .method .info .val{color:var(--fg-3);font-size:12px;font-family:var(--font-mono);margin-top:1px}.contact-card .method .info .hrs{color:var(--success-500);margin-top:2px;font-size:11px}.contact-card .method .info .hrs:before{content:"● "}@media (width<=1024px){.help-grid{grid-template-columns:minmax(0,1fr);gap:40px}.help-body,.help-toc{min-width:0}.help-toc a{margin-left:0}.help-toc,.contact-card{position:static}.help-hero h1{font-size:52px}}@media (width<=640px){.help-hero h1{font-size:36px}.refund-line{flex-direction:column;gap:10px}.refund-line .arr{align-self:center;transform:rotate(90deg)}}